Eteach is the leading online education recruitment platform, supporting schools and educators worldwide. We're looking for an exceptional Key Account Manager to own, retain, and grow our portfolio of Independent and International schools, ensuring they maximise the value of our technology, strengthen their recruitment outcomes, and remain long-term partners.
As a Key Account Manager, you will take full responsibility for a defined and rapidly growing portfolio of Independent and International schools. You'll act as a trusted advisor, helping leaders improve recruitment efficiency, adopt our technology, and achieve measurable results.
This role requires a proactive and organised individual who genuinely relishes driving growth and building relationships. You'll be happy to sweat the small stuff while remaining capable of thinking strategically. Comfortable working to retention, upsell and cross-sell targets, you will combine relationship management, strategic account growth, and platform expertise to deliver an outstanding customer experience.
The Role
- Your day-to-day focus will be:
- Taking full ownership of your portfolio, managing, retaining, and growing an established portfolio of independent and international schools
- Enabling customers to get the very best from our platform by driving adoption of our full suite of tools and features
- Building and executing account plans to strengthen relationships with partner schools and improve overall performance
- Partnering with business development and marketing to ensure the continued growth of the portfolio
- Building trust and engagement with a variety of stakeholders across your portfolio, providing data-driven insights to inform strategy and day-to-day support for end users
- Onboarding new schools and providing ongoing training and support to existing partners
About You
To succeed in this role, you will need:
A proven track record in an account management or customer relationship role
- Experience working with digital platforms or SaaS products
- A strong understanding of the education sector, specifically independent schools and British international schools
- Experience balancing day-to-day account management with portfolio growth
- The ability to build relationships and work with a variety of stakeholders
- Excellent communication, presentation, negotiation, and closing skills
- Experience using CRM systems to manage pipelines and forecasts
- Exceptional time management and organisational skills
- A driven and proactive approach, with the ability to spot opportunities and learn quickly
- A full UK driving licence and willingness to travel across your territory
Why Join Eteach?
At Eteach, we believe every child deserves access to great teachers, and every school deserves the right tools to find and retain them. If you are passionate about education and want to make a real impact while developing your career, we would love to hear from you.
Eteach welcomes applications from all suitably qualified individuals regardless of age, disability, gender, race, religion, or sexual orientation. We are committed to building a diverse and inclusive workplace.
Applicants must have the right to work in the UK.
(No recruitment agencies.)